You can make a difference!
Help the people at Network who have special needs thrive.

Faces of Network, Inc.

James Keenan

President, Board of Directors

Susan Pearson

Executive Director
(860) 742-1313, ext. 55447

I completed coursework at Manchester Community College in Human Services and Business.  While it was useful, on the job learning was far more beneficial.  I have worked in multiple capacities in this field for twenty-five years, learning the business from the bottom-up.  Hands-on experience with the people we serve is without a doubt the best foundation to running a successful agency.  Over my career, I have observed both the negative and the positive aspects of this industry, and I always return to the fact that keeping the people we serve in the forefront of my mind will benefit me personally and the agency as a whole.  I have been the Executive Director since March 12, 2012.  The people served have taught me life lessons that “normal” people could never come close to teaching me.  Through the years, I’ve enjoyed watching people who have special needs served by non-profits grow in many different ways.  I’ve worked with people with special needs across the spectrum and everyone has something very special to offer if you choose to pay close enough attention.  The people we serve are my number one priority.  The dedicated direct care staff,  program managers, our great nursing team and behavioral team, program directors, managers, and agency administrative staff all work together to provide quality and caring supports, without them there would be no agency.


Maggie Beglinger

Associate Executive Director/CFO
(860) 742-1313 ext. 55452

I earned my MBA at the University of New Haven and completed my undergraduate work at Albertus Magnus College earning a BS in Business Management. I’ve been working in non-profit fiscal administration for over 20 years and have been with Network since 2007. I enjoy working with the dedicated and professional fiscal, administrative and clinical team at Network. It’s a pleasure to work in an environment where the culture of the agency is centered on the commitment to meet the needs of the people we serve. In addition to my fiscal administration duties here, my main challenge is complying with the ever changing regulatory requirements from the State and Federal agencies.


Jennifer Koller, R.N.

Director of Nursing
(860) 742-1313, ext. 55460

I graduated from Ona M. Wilcox School of Nursing in Middletown in 1983.  The majority of my coursework applies to my work with clients here at Network.  I am also personally connected to working as a nurse with people who have special needs because my younger brother is developmentally disabled, and when I was in high school, I spent my summers volunteering at his school.  I have been working at Network for five years, spending one year in between to work for the Department of Child and Family Services, and became the Director of Nursing in 2009.  With twenty-five years of nursing experience, I feel extraordinarily well-prepared to provide our clients with the nursing oversight they need, and to head up a department of four nurses.  I absolutely love my job!!  I get such a great deal of satisfaction from working with people with special needs.  Our clients fill my days with love and smiles.  Finally, Network has an amazing Nursing Department and I am proud to be a part of it.  We each have strengths we bring to the table, and work well as a team.


John Gustafson, M.A.

(860) 742-1313, ext. 55461

John is a School Psychologist, Licensed Professional Counselor, and Behaviorist. He earned a B.A. degree in Psychology from Central Connecticut State University, a Master’s Degree in Experimental Psychology (Neuroscience option) from the University of Hartford, and a Master’s degree and 6th year certificate in School Psychology from the University of Connecticut. Graduate coursework focused on counseling and applied behavior analysis.  He has been providing behavioral supports to children and adults with developmental and psychiatric disorders in a variety of settings for the past 30 years. For several years John also served as a mental health emergency response clinician to local hospitals.  He has served as Behaviorist at Network for the past 15 years. John heads Network’s behavioral department whose overriding goal is to enhance the quality of life for individuals with behavioral and developmental disorders.  This is accomplished through the use of evidence-based behavioral practices (Applied Behavior Analysis) anchored in positive behavioral supports. General goals include 1. Reducing undesirable behaviors while increasing alternative positive behaviors, 2. Teaching functional communication skills, 3. Increasing prosocial behaviors/skills, 4. Improving social skills, and 5. Increasing independence.  John derives a great deal of satisfaction working to improve the lives of others with significant behavioral needs. This process is often complex and challenging, though it is entirely rewarding. At Network, he has had the pleasure of working in partnership with very dedicated staff and managers to improve the quality of life of those Network serves.   


Bonnie Steele

Director of Programs
(860) 742-1313, ext. 55444

My education and experience in this field has been “hands-on” and from the ground up. Whether it be following resident routines, cooking, shopping, assisting with hygiene, applying restraints, assisting with documentation, or taking residents on outings, every day was a learning experience.  I began as a relief worker going on to jobs with in-depth client contact and finally those with increasingly responsible administrative duties to my current position as Director of Programs. I have been at Network for over twenty years.  From my perspective, the reward in hands-on work is seeing someone succeed at something he or she had been trying to learn; even if it takes years, is an amazing feat!  As a Program Director, when visiting residential homes, I can see the progress residents are making that staff maybe don’t have the outside perspective to perceive, showing them how their hard work and dedication makes a difference.  Network has always set itself aside because we are willing to work with individuals who have challenging behavioral issues.  A lot of hard work and dedication from the staff combined with a therapeutic behavioral approach enable our residents to live a much happier and productive life.


Mickie Bettencourt

Residential Program Director
(860) 742-1313, ext. 55401

I started my career in the medical/social service field more than 15 years ago as a Certified Medical Administrative Assistant and a Nurse’s Aide with a passion for attending to and advocating for individuals in need. I came to Network Inc. in 2004 with a personal goal to advance my career. I began working here part time as an Educational Instructor. With a strong work ethic, natural leadership qualities and the ambition of lifelong learning, I have since performed in several capacities within the agency. In 2009 I was given the opportunity to become a Program Director. My experiences and positions held within the agency and prior enables me to view situations from multiple perspectives. The model I strive to exemplify and to teach others is to continue to attain personal growth and improvement.


Kimberly Taute

Human Resource Director
(860) 742-1313, ext. 55418

I graduated with a B.A. in Sociology from Eastern Connecticut State University.  Before coming to Network, I completed two internships, both in Probation Offices.  Helping to manage caseloads as well as performing interviews helped prepare me to interview candidates here at Network, as did the acquisition of other office skills.  I have been at Network for three years, both as Human Resources Assistant, Payroll Assistant, and Human Resources Director.   What I like most about Network is to see the day program participants when they are happy and excited.  It is nice to see what they create with the activity of the week or of the month.  I am happy when a participant comes upstairs to see me, or when I get a chance to go visit the day program.  I want to continue to support Network’s mission, both as an individual, and as a team member.

Network is a 501c3 nonprofit organization, and your donation is tax deductible according to IRS regulations.
Our Address
Network, Inc. Main Office
23 Route 6, Andover, CT 06232
Tel: 860.742.1313
Fax: 860.742.1010